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  2. Premium Support Services

Support Services

Clym Support Services Packages

Our standard support services are offered free of charge to all Clym customers, and these include:

  • support via email
  • support via live chat (Mon-Fri, during standard working hours)
  • knowledge base articles 

If you ever need more in-depth support, such as help adding the Clym widget to your website, certain Clym platform configurations, help with uploading your legal docs or simply some additional guidance in a one-to-one setting, you can purchase one of our premium support packages.

These packages consist of one or multiple dedicated one-to-one sessions with a Clym expert.

Premium support options:

  • Installation assistance
  • 1 hour of support
  • 5 hours of support
  • 10 hours of support
  • 20 hours of support

To review the premium support packages and explore what each option involves, please take a look at these additional resources available in our knowledge base: