How to edit the intro message on your Clym widget
Steps to take to customize the intro message that displays to your website's visitors on your Clym widget
Having an introduction message display at the top of your Clym widget can be a useful tool for greeting each visitor, letting them know the purpose of the Clym widget, or anything else you want to say. Our Clym widget comes equipped with a standard intro message that is displayed for your website visitors when they open the Clym widget. This message can easily be customized to suit your business needs.
Editing your intro message is an easy 3-step process:
1. Sign in to your Clym Control Center account
You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.
2. Access the Manage tab
From the left side menu, access the Manage tab. Click to expand the Platform section. From the side menu, select Widget or select Customize from the Widget section on the main page.
3. Change your intro message
Under the General tab, ensure the Intro message is toggled on. Click Edit translation to modify your widget's intro message.
If you encounter any challenges, please reach out to us at support@clym.io.
Updated on: 04/02/2026
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