Steps to take to follow up on the status of a whistleblowing case and review replies from the organization
After you have submitted a whistleblowing case to an organization, you will likely want to understand the status of the request and review any messages that the organization has sent you.
Following up on a whistleblowing case is an easy 3-step process:
- Access the Compliance Center
- Access the whistleblowing settings
- Follow up on your whistleblowing case
1. Access the Compliance Center
On the customer's website, navigate to their Compliance Center, often located in the footer of their website.
2. Access the Whistleblowing settings
From the menu, select Whistleblowing.
On the next screen, select Follow up on your case. 
3. Follow up on your whistleblowing case
On the next screen, provide the case number and password that were provided when you submitted your case request. Click View case. 
On the next screen, you can view your case and all relevant details. In the top right corner, you can view the status of your case. On the right side of the screen, you can view messages that have been sent by the organization, or send additional messages to the organization as part of your request. 
If you encounter any challenges, please reach out to us at support@clym.io.