Articles on: Partner Portal

How to delete a merchant ID


Steps to take to delete a merchant ID from your Partner Portal account


As your customer base may go through changes, the Partner Portal is equipped with the tools to allow you to manage your merchants in real time.


Importing MIDs into your Partner Portal account is an easy 3-step process:



1. Sign in to the Partner Portal


You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to the Partner Portal to sign in.


Partner Portal sign in page


2. Navigate to your merchants


From the left-hand menu, select Customers. Click the drop-down next to Merchants to expand the section.

Merchants section


3. Delete merchant ID


Search for the merchant ID that you would like to delete from your Partner Portal account. Hover over the three dots next to this merchant ID and click Delete merchant.


Delete merchant buttonn the pop-up window, click Delete to confirm your decision.

Delete merchant pop-up confirmation


Merchants will now be able to register using your custom landing page and registration widget.


Please note: When importing your file, please use .xlsx file formatting.


If you encounter any challenges, please reach out to us at support@clym.io.

Updated on: 01/05/2025

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