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Articles on:Data subject requests (DSRs)
Learn how to manage Data subject requests with Clym.

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  • How to customize your data subject request form settings
    Steps to take to customize the fields you are showing to your users on your widget's data subject request form When one of your website visitors submits a data subject request, your team must handle each request on time, as many data privacy regulations require. To quickly find data within your databases, CRMs, and more, it may be prudent for your team to collect certain details from your users that will help you identify them and their data. In the Clym Portal, you can control which fieldsSome readers
  • How to add a new data subject request type to your Clym widget
    Steps to take to add a data subject request option for your users to your Clym widget By default, your Clym widget is pre-configured to offer specific data subject request types to your users, based on the regulation that protects them. For example, a website visitor from California will see the option to submit a Do not sell or share my personal information request. Depending on the options you want to make available to your users, you may wish to add a new data subject request (or DSR)Some readers
  • How to set up an automated reply for your data subject request
    Steps to take to set up a customized automated response message to send to your website visitors as you are managing their requests Our goal is to ensure that managing your data subject requests is as smooth as possible. As you move through the process of handling your website visitors' data subject requests, from open to in progress and then closed, you can send automated messages to your users to keep them informed about the progress being made. Additionally, you can customize the HTML ofSome readers
  • How to remove a data subject request type from your Clym widget
    Steps to take to remove a data subject request type from being available in your Clym widget Before removing a data subject request, or DSR, type from your widget, it is important to note that doing so may go against certain regulatory requirements, which could put your website at risk of non-compliance. But there is no need to worry - by keeping default settings for your jurisdictions, Clym will ensure that each user sees the required data subject request options based on the regulation thFew readers
  • How to integrate your data subject requests with Jira
    Steps to take to automate your data subject requests into Jira tasks Each regulation has different requirements for your organization to reply to a user's data subject request, instituting fines against organizations that do not handle requests by a given deadline. Because of this, your organization needs to stay on top of all of your data subject requests and provide responses promptly. While the Clym portal equips you with the tools to manage and respond to all of your DSRs directly fromFew readers
  • What are some of the common deadlines for answering a DSAR?
    Data Subject Access Requests have different deadlines established by the applicable regulations for each jurisdiction. Below is a list of the deadlines for the regulations we cover.Few readers
  • How to view your data subject requests
    Steps to take to access the data subject requests, or DSRs, that your company has received Under several different laws, users from various regions have the right to submit a data subject request, or a DSR, to your organization. Depending on regulation, users have the right to submit different types of requests, such as a Data Access Request, which asks your organization what data you have on that user, or a Data Erasure Request, which asks your organization to erase any data that you haveFew readers
  • How to check a data subject request's verification status
    Steps to take to see if a data subject request, or a DSR, has been verified by the user When a user submits a data subject request, or a DSR, on your website, they will be asked to verify their identity through a verification email process. Once a request has been verified, your team will receive an email notification that you have a new request. You will then be able to edit their request in the Clym admin. This process helps to eliminate spam and save your team time responding to legitimaFew readers
  • How to export your data subject requests
    Steps to take to export your data subject requests To simplify your reporting and data management efforts, Clym allows you to export all of your data subject requests into one concise file. Exporting your DSRs is an easy 3-step process: Sign in to your Clym Portal Open your Data Subject Requests page Export your data subject requests 1.Few readers
  • How to change your data subject requests notification email
    Steps to take to change the email address(es) that will receive notifications of new data subject requests for your organization Responding to data subject requests, or DSRs, in a timely fashion is critical for your organization to remain compliant with several data privacy laws. Clym allows you to set one or multiple email addresses that will be notified each time your organization receives a new DSR, helping to keep you on top of approaching deadlines. Changing your DSR email address(es)Few readers
  • How to reply to a data subject request
    Steps to take to reply to a data subject request from the Clym Portal Under several different laws, users from various regions have the right to submit a data subject request, or a DSR, to your organization. Depending on regulation, users have the right to submit different types of requests, such as a Data Access Request, which asks your organization what data you have on that user, or a Data Erasure Request, which asks your organization to erase any data that you have on that user that isFew readers
  • Data Subject Requests Overview
    Overview of the Data Subject Requests area of your Clym portal Under several different laws, users from various regions have the right to submit a data subject request, or a DSR, to your organization. Depending on regulation, users have the right to submit different types of requests, such as a Data Access Request, which asks your organization what data you have on that user, or a Data Erasure Request, which asks your organization to erase any data that you have on that user that is not essFew readers
  • How to manually add a data subject request
    Steps to take to add a data subject request to your system that was received outside of your Clym widget Clym's admin portal allows you to keep track of all of the data subject requests, or DSRs, that you receive as an organization, even if you receive one that was not sent through your Clym widget. This means that you can add requests you've received over email, phone, or other similar methods, allowing you to stay on top of all of your requests in one convenient location. From Clym's admiFew readers

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