Articles on: AI Assistant

How to customize your AI Assistant


Steps to take to customize your AI Assistant's name, intro message, and notification message


With Clym's AI Assistant, you can provide automated communication and support to your website visitors regarding the data privacy and accessibility regulations supported by your Clym widget, users' rights regarding personal data, and so much more. In the Clym Portal, you can customize your AI assistant to match the look and feel of your website, empowering your website visitors to feel comfortable and confident using the solution.


Customizing your AI Assistant is an easy 3-step process:



1. Sign in to your Control Center


You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.

Clym Portal sign in page


2. Open the Manage section


From the left-side menu, select Manage. You will then click on Platform to open the dropdown.


Manage menu



Click on AI Assistant on the left-side part of the screen.


AI Assistant menu


3. Customize your AI Assistant


From the available menu, select the AI Assistant name, Intro message, or Notification message to meet your website's needs. Click on Setup and navigate through the next sections to customize everything.


AI Assistant customization section


If you encounter any challenges, please reach out to us at support@clym.io.

Updated on: 22/01/2026

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