How to add questions to your AI Assistant
Steps to take to pre-populate questions in your AI Assistant that your website visitors can quickly select
With Clym's AI Assistant, you can provide automated communication and support to your website visitors regarding the data privacy and accessibility regulations supported by your Clym widget, users' rights regarding personal data, and so much more. Based on the demographics and types of visitors your website typically encounters, you may be able to predict common questions that would be asked by users. In the Clym Portal, you can pre-populate recommended questions that your website visitors can easily click for information.
Adding questions to your AI Assistant is an easy 3-step process:
1. Sign in to your Control Center
You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.
2. Open the Manage section
From the left-side menu, select Manage. You will then click on Platform and AI Assistant.
Navigate to the Questions tab under AI Assistant.
3. Add questions
To add a new question to your list, click Add Question+. In the pop-up window, type in the question that you want to pre-populate. Please note that there is a 100-character limit per question. The Confirm button appears as you start to type the question. Click on it to add the question to your AI Assistant.
If you encounter any challenges, please reach out to us at support@clym.io.
Updated on: 10/02/2026
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