Articles on: Case Management

How to add an alternative reporting channel for whistleblowing cases


Steps to take to provide an alternative reporting channel for your website visitors to submit a whistleblowing case


While the Governance portal offers an easy way for your website visitors to submit a whistleblowing case to your organization, we understand that there may be users who would prefer to submit their request over email, phone, mail, or through an alternative URL that directs users to a system that may already be in place.


Adding an alternative reporting channel is an easy 3-step process:



1. Sign in to your Clym Control Center account


You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.


Clym sign in page



2. Access the Manage tab


From the left side menu, select Manage. Expand the Transparency & Accountability section and select Whistleblowing. In order to make edits to Clym's default whistleblowing settings, Overwrite default settings must be toggled on. In order to set up an alternative reporting channel for whistleblowing cases, please enable Overwrite default settings. Toggle to the Alternative reporting channels section.


Alternative reporting channels tab




3. Add an alternative reporting channel


Click +Add reporting channel.


Add reporting channel button


In the window that opens, select the Type of channel that you would like to offer your website visitors as an alternative option. Provide the email, phone number, address, or link that you would like to add. Click Save.


Add channel preview


If you encounter any challenges, please reach out to us at support@clym.io.

Updated on: 06/02/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!