Articles on: Case Management

How to add an alternative reporting channel for bounty hunting cases


Steps to take to display an alternative reporting channel to your website visitors for submitting a bounty hunting case


While the Governance portal offers an easy way for your website visitors to submit a bounty hunting case to your organization, we understand that there may be users who would prefer to submit their case over email, phone, mail, or through an alternative URL that directs users to a system that may already be in place.


Adding an alternative reporting channel is an easy 3-step process:



1. Sign in to your Clym Control Center account


You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.


Clym sign in page


2. Access the Manage tab


From the left side menu, select Manage. Expand the Data privacy section and select Bounty hunting. In order to make edits to Clym's default bounty hunting settings, Overwrite default settings must be toggled on. In order to configure an alternative reporting channel for bounty hunting cases, please enable Overwrite default settings. Toggle to the Alternative reporting channels section.


Alternative reporting channels tab



3. Add an alternative reporting channel


Click + Add reporting channel.


Add reporting channel button


In the window that opens, select the Type of reporting channel you would like to add, and provide the respective Email, Phone number, Address, or Link.


Add channel preview



If you encounter any challenges, please reach out to us at support@clym.io.

Updated on: 06/02/2026

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