Articles on: Case Management

How to add a new bounty hunting case field


Steps to take to add a custom new field to the security form for your website visitors


When your website visitors submit a bounty hunting case to your organization, they must provide any relevant details that will be helpful to ensure their request is fulfilled as needed. With Clym's default settings, the case form asks the users for a  Description of the issueSteps to reproduceExpected behavior, Affected device/platform, Browser/OS information, Date and time of occurrence, Additional information, Name, and Surname. If there are any additional details that you wish to collect, Clym allows you to add new case fields to be included in the form.


Adding a new case field is an easy 3-step process:



1. Sign in to your Clym Portal


You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.

Clym Portal sign in page


2. Open your Website Settings


From the left side menu, select Website Settings. From here, you will see a list of all your domains, each with its unique settings.


Website Settings tab


Click the settings wheel next to the domain that you would like to change the default language for. This will open the website settings for that specific domain.


Settings wheel icon


3. Add a new case field


From the Website settings menu, select the Bounty hunting program drop-down to open the section. First, ensure that Overwrite default settings is toggled on to be able to make edits. Click the drop-down arrow next to Case fields to expand the section. Click +ADD CASE FIELD.


Add case field button


In the pop-up window, configure the Field name, Field type (text field, multiple text fields, multiline, switch, number, or options), Description, Visibility (optional, required, or hidden), Contains personal identifiable information (on or off), and Notes fields. Click Create.


Add case field pop-up


If you encounter any challenges, please reach out to us at support@clym.io.

Updated on: 16/05/2025

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