Case Management Overview

Below, you will find resources for managing your user-submitted cases

If you are using Clym's accessibility issue reporting, bounty hunting program, content takedown, or whistleblowing solutions, you must stay on top of all user-submitted cases, handling and progressing each report by any necessary deadlines. In the Clym Portal, you can update the status of a case as you progress, reply to the users, and more.

• How to reply to a case
• How to change the status of a case

For more information on the different types of cases a user can submit, please see below:

• Accessibility Issues Reporting Overview
• Bounty Hunting Overview
• Content Takedown Overview
• Whistleblowing Overview

If you encounter any challenges, please reach out to us at support@clym.io.

Updated on: 16/05/2025