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How to set up your Compliance Center

Steps to take to establish and customize your Compliance Center settings

The Compliance Center is a portal that allows your website visitors to review and respond to the data subject requests they have submitted. It also provides access to important legal documents such as your Privacy Policy and Terms of Service, as well as information about your company data and data privacy officer. To ensure that everything is customized to meet your needs, it's important to understand all the possibilities the Compliance Center offers before making it available to your users. 

Setting up your Compliance Center is an easy 3-step process:

 

 

1. Sign in to your Clym Portal

You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click on Sign in in the upper right-hand corner. 

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2. Open your Website Settings

From the left-side menu, select Website Settings. You will then see a list of all your domains, each with its unique settings.

Website Settings Information 1

Click the settings wheel next to the domain that you would like to change the default language for. This will open the website settings for that specific domain.

Website Settings Information 2

 

 

 

3. Customize your Compliance Center settings

From the Website settings menu, select the Settings drop-down to expand the selections. Click the dropdown menu arrow next to Compliance Center settings to expand the options.

Compliance Center URL: By default, your Compliance Center will use the URL structure of {your-domain}.cc.clym.io. If you would like to customize your Compliance Center URL, click Setup Custom Domain and enter your custom domain into the field.

Legal Documents: Toggle on to display legal documents, such as your Privacy Policy and Terms of Service, to your users.

Company Data: Toggle on to display your company data, such as your Company Name, Address, and Phone Number, to your users.

Data Privacy Officer: Toggle on to display your Data Privacy Officer's name, contact information, and picture, to your users.

Data Subject Requests: Data Subject Requests will always remain on in the Compliance Center.

compliancecenter1

In order to set up a custom domain for your website's Compliance Center, click on Setup and enter your custom domain (e.g., compliance.mysite.com).

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Once you've submitted your custom domain name, please wait for a few seconds until we generate the required DNS records you need to configure. You should see a table with the DNS records you need to configure on your domain hosting provider.

Next, you need to create the specified DNS records in your DNS service provider (e.g., Cloudflare, Namecheap, Route53, etc.). Once configured, it usually takes a few minutes for us to verify the DNS settings of your custom domain. However, it might take up to 24 hours for the changes to propagate worldwide. We're continuously checking the DNS records of the custom domain, so you should see the Verified check once it's verified.

Congratulations! You can now access the Compliance Center on your custom domain.

 

If you encounter any challenges, please reach out to us at support@clym.io.