How to understand Insights

Here is a breakdown of the different items on your Insights page

The Insights area of your dashboard helps to provide statistics and data about your website visitors. In this snapshot, you can quickly view information about your data subject requests, consents, and more.

To access your Insights, please follow this simple 3-step process:

 

1. Sign into your Clym Portal

You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click on Sign in in the upper right-hand corner. 

Screenshot 2023-01-12 at 1.29.55 PM

 

2. Click "Insights" from the left side menu

When you first login to the Clym dashboard, Insights should be the first page that opens. If this is not the case, please select Insights from the left side menu.

Insights Page 1

 

3. View your Insights

Navigate through the different sections of Insights to view your different data. For more information on each section, please view below:

 

Overview

At the bottom of the page, toggle to Overview to view page views, and information about your website visitors such as country of origin, language, device they are accessing your site from, and which browser they are using. To view the graph in different time ranges, select the blue drop down menu in the top right corner to choose between this month, last month, last 7 days, last 14 days, this year, last year, or custom.

Insights Page 3

 

Consents

Analyze the consents you have received from your website's visitors across different categories, such as advertising, entertainment, functional, analytics, and social, by clicking Consents. Essential cookies are displayed in the graph, but will be turned on for all users. Additionally, you can view your data on your users by browser, country/region, and device.

Consents

 

Data Subject Requests

At the top of the page, you will see a quick overview of your data subject requests to help keep you on track. Here, you can view how many DSARs you currently have open, in progress, overdue, and closed.

Insights Page 2

For a full overview, you can easily view your DSARs in the various stages by toggling to Subject Requests in the bottom graph. You can use the different available filters to narrow down your requests by regulation or country. To view the graph in different time ranges, select the blue drop down menu in the top right corner to choose between this month, last month, last 7 days, last 14 days, this year, last year, or custom.

Insights Page 5

 

Please note, if you come across any challenges, you can reach out to us via chat or email us at support@clym.io.