How to reply to a data subject request

Steps to take in order to reply to a data subject request from within the Clym admin dashboard

Under several different laws, users from various regions have the right to submit a data subject request, or DSAR, to your organization. Users have the right to various request types based on their jurisdiction, such as a data access request or a data erasure request. To ensure you remain compliant, it is important that your organization responds to these requests in a timely fashion. Clym's admin portal allows you to view, manage, and respond to your requests all in one place.

Replying to your DSARs is an easy 3-step process:

• Log into the Clym admin
• Open your Data Subject Requests page
• View your data subject requests

1. Log into the Clym admin

You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click on Sign in in the upper right-hand corner. 

2. Open your Data Subject Requests page

From the left side menu, select Data Subject Requests

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3. Reply to your data subject requests

Once the page has opened, click the drop down arrow next to an individual's name and email address to view their request. Toggle to the Messages drop-down. Click Reply.

Click the drop-down menu next to Template to select a predefined template for your response. You can also use the Message field to type out a reply. If you would like to upload any documents with your reply, click the cloud icon to locate the document that you would like to include. Once you have added all of the information you would like to include in your reply, click Send Reply.

You are able to view the request status of each DSAR at any time. Once the user has verified their email address, the request will be editable.