How to permanently delete your account

Steps to take to permanently delete your Partner Portal account

While we are sad to see you go, deleting your account is an easy process. Before deleting your user account, it is important to know that this is a permanent action that cannot be reversed. Should you wish to regain access to the Partner Portal, you will need to be re-added as a user. This may be important if your team actively tracks the activity for your account, or if you would like to keep your profile data saved.

Deleting your account is an easy 3-step process:

1. Sign in to the Partner Portal

You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to the Partner Portal to sign in.Screenshot 2023-12-14 at 2.34.07 PM

 

 

2. Access your profile settings

In the top right-hand corner, click the drop-down arrow next to the person icon and click Profile. screenshots7

 

3. Delete account

From the pop-up window, click Delete account. 

delete 1To confirm your decision, click Yes, delete. Once done, you will be signed out of the Partner Portal and sent back to the sign-in screen.

PP Delete 1

Please note that the deletion of your account is permanent and cannot be reverted. Should you need it again, your account will have to be recreated by the Partner Admin or the Clym support team.

Click here to view the profile and security settings options.

If you encounter any challenges, please reach out to us at support@clym.io.