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How to delete a cookie from your Clym account

Steps to take to delete a cookie from your Clym account

As you make updates to your website over time, you may need to remove a cookie from your Clym account that is no longer being used, so that it isn't displayed in your Clym widget. Deleting a cookie is an easy 3-step process:



1. Sign in to your Clym Portal

You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click on Sign in in the upper right-hand corner. 

Screenshot 2023-01-12 at 1.29.55 PM




2. Open your Website Settings

From the left side menu, select Website Settings. From here, you will see a list of all your domains, each with its unique settings.

Website Settings Information 1

Click the settings wheel next to the domain that you would like to change the default language for. This will open the website settings for that specific domain.

Website Settings Information 2




3. Delete the cookie

From the Website settings menu, select the Cookies drop-down arrow to expand the options. Click the three dots next to the cookie that you want to Delete.


Confirm that you would like to delete the cookie by clicking Delete Cookie.


If you encounter any challenges, please reach out to us at support@clym.io.