Steps to take to create a new case category for content takedown
When a user submits a content takedown case to your company, the default settings allow the user to choose between "abusive content" and "illegal content" for their request. Based on the type of content used on your website, you may wish to add additional categories that your website visitors can choose from when creating a new request.
Adding a new case category is an easy 3-step process:
1. Sign in to your Clym Portal
You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click on Sign in in the upper right-hand corner.
2. Open your Website Settings
From the left side menu, select Website Settings. From here, you will see a list of all your domains, each with its unique settings.
Click the settings wheel next to the domain that you would like to change the default language for. This will open the website settings for that specific domain.
3. Add a new case category
From the Website settings menu, select the Content takedown settings drop-down to open the section. First, ensure that Overwrite default settings is toggled on so that you can make edits. Expand the Case categories section. Click +ADD CASE CATEGORY. 
In the pop-up window, provide a Name and Description and toggle Enable category on. Click Create Category.
If you encounter any challenges, please reach out to us at support@clym.io.