How to view your data subject access requests

Steps to take to access the data subject access requests, or DSARs, that your company has received

Under several different laws, users from various regions have the right to submit a data subject access request, or DSAR, to your organization. Users have the right to various request types based on their jurisdiction, such as a data access request or a data erasure request. To ensure you remain compliant, it is important that your organization responds to these requests in a timely fashion. Clym's admin portal allows you to view, manage, and respond to your requests all in one place.

Viewing your DSARs is an easy 3-step process:

• Log into the Clym admin
• Open your Data Subject Requests page
• View your data subject requests

1. Log into the Clym admin

You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click on Sign in in the upper right-hand corner. 

2. Open your Data Subject Requests page

From the left side menu, select Data Subject Requests

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3. View your data subject requests

Once the page has opened, click the drop down arrow next to an individual's name and email address to view their request status, profile, messages, and request timeline. You can also use the search bar at the top of the screen to search for a user by email address. If you have more than one domain, you can use the drop-down field to select a particular domain.

Please note: Once a user submits a DSAR, they will asked to verify their identity by verifying their request via email. Clym will send the user a verification email.

You are able to view the request status at any time. Once the user has verified their email address, the request will be editable.