Steps to take to access the data subject requests, or DSRs, that your company has received
Viewing your DSRs is an easy 3-step process:
1. Sign in to the Clym Portal
You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click on Sign in in the upper right-hand corner.
2. Open your Data Subject Requests page
From the left side menu, select Data Subject Requests.
3. View your data subject requests
Once the page has opened, click the drop-down arrow next to an individual's name and email address to view their request status, profile, messages, and request timeline. You can also use the search bar at the top of the screen to search for a user by email address. If you have more than one domain, you can use the drop-down field to select a particular domain.
Please note: Once a user submits a DSAR, they will asked to verify their identity by verifying their request via email. Clym will send the user a verification email.
You can view the request status at any time. Once the user has verified their email address, the request will be editable.
If you encounter any challenges, please reach out to us at firstname.lastname@example.org.