Support Services
Clym Support Services Packages
Our standard support services are offered free of charge to all Clym customers, and these include:
- support via email
- support via live chat (Mon-Fri, during standard working hours)
- knowledge base articles
If you ever need more in-depth support, such as help adding the Clym widget to your website, certain Clym platform configurations, help with uploading your legal docs, or simply some additional guidance in a one-to-one setting, you can purchase one of our premium support packages.
These packages consist of one or multiple dedicated one-to-one sessions with a Clym expert.
Premium support options:
- Installation assistance
- 1 hour of support
- 5 hours of support
- 10 hours of support
- 20 hours of support
To review the premium support packages and explore what each option involves, please take a look at these additional resources available in our knowledge base:
Updated on: 08/05/2025
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