> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledge.clym.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to upgrade a subscription plan


## Steps to take to upgrade your Clym account to a different plan

Clym offers annual and monthly payment plans so that we can best meet your business needs. Pricing is determined based on the number of monthly page views your website receives. Within the Clym portal, you can easily upgrade your subscription plan at any time.

Upgrading your subscription plan is an easy 3-step process:
* [Sign in to your Control Center](#4-1-sign-in-to-your-clym-portal)
* [Open your Configure section](#4-2-select-configure)
* [Upgrade Subscription](#4-3-upgrade-subscription)

#### 1. Sign in to your Control Center
You should have received a magic link in your initial onboarding email. Please click **Sign in** from the email to get started. Alternatively, navigate to [Clym's home page](https://clym.io/) and click **Sign in** in the upper right-hand corner.
![Clym Portal sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/clym-portal-sign-in-page_jcwl9f.webp)

#### 2. Select Configure

From the left-side menu, select **Configure**. You will then see options to configure your Billing.


![Configure Settings](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-15-at-13139_1ljoetn.png)


Click the **Subscriptions **option** **from the menu. On the Subscriptions page, select three dots on the right hand side of your active subscription.
![Subscription Options](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-15-at-34127_ypdpda.png)

#### 3. Upgrade Subscription

From the menu, click **Upgrade** within the section to manage the plan.

![Upgrade subscription button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-16-at-15828_qbgt9a.png)

From the monthly and/or annual options, select the plan that you would like to switch to. Click **Upgrade Subscription**.

![Select plan and upgrade subscription button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-16-at-22815_1bndw3g.png)

[For information on how to cancel your subscription, please click here](https://clymio.crisp.help/en/article/how-to-cancel-a-subscription-plan-h494yx/). If you have access to Clym through one of our partners, please know that you may not see the options to upgrade, downgrade, or cancel. To manage your subscription, please reach out to your dedicated Clym partner.

[To learn more about Clym's subscription plans, please click here](https://clym.io/pricing).

If you encounter any challenges, please reach out to us at [support@clym.io](mailto:support@clym.io).