> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledge.clym.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to update your profile information


## Steps to take to manage your email address, name, and profile picture

Clym allows each user to have a personalized experience by providing the option to add a profile picture and to make changes to the email address and name on the profile as needed. Not only does this allow each user to customize their account to their preferences, but it also provides a safe and secure way for each user to have unique sign-in credentials.

Updating your profile information is an easy 3-step process:

* [Sign in to the Partner Portal](#3-1-sign-in-to-the-partner-portal)
* [Open your profile settings](#3-2-open-your-profile-settings)
* [Edit your account information](#3-3-edit-your-account-information)

### 1. Sign in to the Partner Portal

You should have received a magic link in your initial onboarding email. Please click  **Sign in** from the email to get started. Alternatively, navigate to the [Partner Portal](http://partners.clym.io/) to sign in.

![Partner Portal sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/partner-portal-sign-in_1ehwpml.webp)

### 2. Open your profile settings

In the top right-hand corner, click the drop-down arrow next to the person icon to open your account settings menu. Click **Profile**.

![Profile tab](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshots7_1detms5.webp)

### 3. Edit your account information

In the pop-up window, there are a few different options you can choose from. Click **Change** next to your email address to change your email. Click **Change** underneath the profile picture placeholder to update your profile photo. Enter in or make changes to your **First name** and **Last name**. To subscribe to our newsletter, **toggle on** the I want to get updates via newsletter. Click **Save**.

![Profile pop-up editor](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshots8_1yo98if.webp)

**Please note that the email address change doesn't take effect unless you confirm it.**

If you encounter any challenges, please reach out to us at [support@clym.io](mailto:support@clym.io).