How to set up an automated reply for your data subject request

Steps to take to set up a customized automated response message to send to your website visitors as you are managing their requests

Our goal is to ensure that managing your data subject requests is as smooth as possible. As you move through the process of handling your website visitors' data subject requests, from open to in progress and then closed, you can send automated messages to your users to keep them informed about the progress being made. Additionally, you can customize the HTML of the email content to tailor the message to fit your business needs.

Creating an auto-response template is an easy 3-step process:

• Sign in to your Clym Control Center account
• Navigate to the Manage tab
• Customize your auto-response settings

1. Sign in to your Clym Control Center account

You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.

2. Navigate to the Manage tab

Click Data privacy to expand the section.

From the menu, select Data subject requests. Toggle to the Auto-response tab.

3. Customize your auto-response settings

Toggle on the auto-response type that you would like to enable. In the HTML window, modify the text to use the verbiage you would like to send to your users. Once you move a data subject request to this new status, such as Open to Closed, the user will receive the automatic response that you have enabled for that status.

If you encounter any challenges, please reach out to us at support@clym.io.

Updated on: 04/02/2026