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# How to set up a new webhook

# Steps to take to set up a new webhook in your Partner Portal account

Adding a new webhook in your Clym Partner Portal account is a powerful way to streamline customer management by enabling real-time communication between Clym and your internal systems. Webhooks allow you to receive instant notifications whenever key events occur, such as new customer sign-ups, consent updates, or data access requests, without manually checking the portal. By setting up a webhook, you can automatically trigger actions in your own tools, such as updating a CRM, sending internal alerts, or initiating compliance workflows.

Implementing webhooks can significantly enhance efficiency, reduce manual tasks, and improve responsiveness to your customers’ compliance-related needs. With the Clym Partner Portal’s webhook capabilities, your organization can stay informed and compliant while scaling operations with minimal friction.

Adding a new webhook is an easy 3-step process:
* [Sign in to the Partner Portal](#3-1-sign-in-to-the-partner-portalhttpspartnersclymio)
* [Access integrations](#3-2-access-integrations)
* [Add webhook](#3-3-add-webhook)

### 1. Sign in to the [Partner Portal](https://partners.clym.io/)

You should have received a magic link in your initial onboarding email. Please click **Sign in** from the email to get started. Alternatively, navigate to the [Partner Portal](http://partners.clym.io/) to sign in.

![Partner Portal sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/partner-portal-sign-in_1yosrtp.webp)

 
 
### 2. Access integrations

From the left-hand menu, select **Integrations**. Click **Webhooks** to expand the section.

![Webhooks section](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/webhooks1_x5n244.png)


Click **Add Webhook**.  

![Add Webhook button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/webhooks2tk6fqj_772q7y.png)


**If you do not see the Webhooks section in your Partner Portal account, please contact your customer success manager to enable it for you.**




### 3. Add webhook

In the pop-up window, add the **Webhook name**, **Webhook URL**, and **Webhook description**. Toggle the **Active** status to be on.

![Add webhook pop-up window](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/webhooks6_13c1q43.png)

In the drop-down below, **select events that will trigger this webhook**. 

![Event Drop Down Menu](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/webhooks4_1vd84f0.png)



Click **Create** Create webhook button.

![Create webhook](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/webhooks3_1w0a7a2.png)


In the next pop-up window, copy **Your secret key**. Once completed, click **I've copied the secret**.

![Copy your secret key](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/webhooks5_15crkch.png)

That's it! Your webhook will be visible under your **Integrations**.

![Webhook preview](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2025-06-30-at-44748_xp7v2l.png)

If you encounter any challenges, please reach out to us at [__support@clym.io__](mailto:support@clym.io).