> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledge.clym.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to reactivate your subscription


## Steps to take to reactivate your previously deactivated Clym subscription

If you have previously deactivated your subscription with Clym but are interested in restarting your service, you can easily do so within the Clym Portal at any time.

Reactivating a subscription plan is an easy 3-step process:

* [Sign in to your Control Center](#4-1-sign-in-to-your-clym-portal)
* [Open your Website Settings](#4-2-open-your-website-settings)
* [Reactivate Subscription](#4-3-reactivate-subscription)

#### 1. Sign in to your Control Center

You should have received a magic link in your initial onboarding email. Please click **Sign in** from the email to get started. Alternatively, navigate to [Clym's home page](https://clym.io/) and click **Sign in** in the upper right-hand corner.
![Clym Portal sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/clym-portal-sign-in-page_qp3m9o.webp)

#### 2. Open your Configure section
From the left side menu, select **Configure, **then** Billing**. Navigate to the **Subscriptions** section.![Configure>Billing>Subscriptions](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-22-at-15052_1wk19pc.png)


#### 3. Reactivate Subscription

From the menu, click on the **three dots **button from the subscription line. Click **Reactivate** within the section to manage the plan.

![Reactivate subscription button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-22-at-15074_1r1zb7h.png)

In the pop-up window, enter the **Name on card** and **Card details**. Click **Reactivate.**

![Reactivate subscription confirmation](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-22-at-15082_1x08lhs.png)

If you have access to Clym through one of our partners, please know that you may not see the options to upgrade, downgrade, or cancel. To manage your subscription, please reach out to your dedicated Clym partner.

[To learn more about Clym's subscription plans, please click here](https://clym.io/pricing).

If you encounter any challenges, please reach out to us at [support@clym.io](mailto:support@clym.io).