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# How to pay an invoice on a customer's domain


## Steps to take to pay a customer's invoice in your Partner Portal

Throughout your partnership with Clym, you may encounter customers who are requesting a copy of a previously issued invoice. Clym stores all previous invoices within the Partner Portal for easy access to view, pay, or interact with.

Viewing an invoice is an easy 3-step process:

* [Sign in to the Partner Portal](#3-1-sign-in-to-the-partner-portal)
* [Access Customers](#3-2-access-customers)
* [View invoice(s)](#3-3-pay-invoice)

### 1. Sign in to the Partner Portal

You should have received a magic link in your initial onboarding email. Please click **Sign in** from the email to get started. Alternatively, navigate to the [Partner Portal](http://partners.clym.io/) to sign in.

![Partner Portal sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/partner-portal-sign-in_vvobwd.webp)

### 2. Access Customers

From the left-hand menu, select **Customers**. In the overview of your customers, search for the domain you would like to access the invoice(s) for.

![Customers section](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/invoices1_107bix7.webp)

### 3. Pay invoice

Click the **View invoices** button next to the domain.

![View invoices button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/invoices2_hmzok0.webp)

In the pop-up window, you can view and download the invoice details, including the domain, package information, total amount due, and total paid.

![Invoices pop-up preview](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/invoices5_nkgakw.webp)

If an invoice has not been paid, you can click **Pay invoice** to pay the invoice. Click **Open in new window** to download the invoice.

**You can opt for a full payment or a partial payment.**

![Pay invoice button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/invoices4_1d2z3po.webp)
**Please note that all invoices over $2,500 will not see the button to pay invoice.**

If you encounter any challenges, please reach out to us at [support@clym.io](mailto:support@clym.io).