How to manually add a data subject request

Steps to take to add a data subject request to your system that was received outside of your Clym widget

Clym's Control Center allows you to keep track of all of the data subject requests, or DSRs, that you receive as an organization, even if you receive one that was not sent through your Clym widget or Governance portal. This means that you can add requests you've received over email, phone, or other similar methods, allowing you to stay on top of all of your requests in one convenient location. From Clym's Control Center, you can view upcoming deadlines, reply to requests, and export this data at any time.

Adding a DSR is an easy 3-step process:

• Sign in to your Clym Control Center account
• Open your Data Subject Requests page
• Add your data subject requests

1. Sign in to your Clym Control Center account

You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.

2. Open your Data Subject Requests page

From the left side menu, select Operate and open the Data Subject Requests page.

3. Add your data subject requests

In the top right corner of your screen, click Add Request.

In the pop-up window, fill in each field with the information from the DSR you have received, including the individual's first name, last name, email, and country. Toggle the Request email validation to send a verification email to the user. Click Save.

Please note: Once a user submits a DSR, they will asked to verify their identity by verifying their request via email. Clym will send the user a verification email.

If you encounter any challenges, please reach out to us at support@clym.io.

Updated on: 04/02/2026