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# How to delete a merchant ID


## Steps to take to delete a merchant ID from your Partner Portal account

As your customer base may go through changes, the Partner Portal is equipped with the tools to allow you to manage your merchants in real time.

Importing MIDs into your Partner Portal account is an easy 3-step process:

* [Sign in to the Partner Portal](#3-1-sign-in-to-the-partner-portal)
* [Navigate to your merchants](#3-2-navigate-to-your-merchants)
* [Delete merchant ID](#3-3-delete-merchant-id)

### 1. Sign in to the Partner Portal

You should have received a magic link in your initial onboarding email. Please click **Sign in** from the email to get started. Alternatively, navigate to the [Partner Portal](http://partners.clym.io/) to sign in.

![Partner Portal sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/partner-portal-sign-in_1xtwbaj.webp)

### 2. Navigate to your merchants

From the left-hand menu, select **Customers**. Click the drop-down next to **Merchants** to expand the section.
![Merchants section](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/delete-merchant1_1nw05pr.webp)

### 3. Delete merchant ID

Search for the merchant ID that you would like to delete from your Partner Portal account. Hover over the three dots next to this merchant ID and click **Delete merchant**.

![Delete merchant button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/delete-merchant2_kapvms.webp)In the pop-up window, click **Delete** to confirm your decision.
![Delete merchant pop-up confirmation](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/delete-merchant3_1a7yv7g.webp)

Merchants will now be able to register using your custom landing page and registration widget.

**Please note: When importing your file, please use .xlsx file formatting.**

If you encounter any challenges, please reach out to us at [support@clym.io](mailto:support@clym.io).