Articles on: Scripts & cookies

How to delete a cookie from your Clym account



As you make updates to your website over time, you may need to remove a cookie from your Clym account that is no longer being used, so that it isn't displayed in your Clym widget. Deleting a cookie is an easy 3-step process:



1. Sign in to your Clym Portal


You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.

Clym Portal sign in page


2. Open your Website Settings


From the left-side menu, select Website Settings. You will then see a list of all your domains, each with its unique settings.


Website Settings tab


Click the settings wheel next to the domain that you would like to change the default language for. This will open the website settings for that specific domain.


Settings wheel icon



From the Website settings menu, select the Cookies drop-down arrow to expand the options. Click the three dots next to the cookie that you want to Delete.


Delete a cookie button


Confirm that you would like to delete the cookie by clicking Delete Cookie.


Delete cookie confirmation


If you encounter any challenges, please reach out to us at support@clym.io.

Updated on: 16/05/2025

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