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# How to deactivate multiple domains


## Steps to take to deactivate multiple domains at once

If you have a large number of customer or merchant domains that require deactivation, our bulk deactivation feature can help to save time. Deactivating multiple domains is an easy 3-step process:

* [Sign in to the Partner Portal](#3-1-sign-in-to-the-partner-portal)
* [Access Customers](#3-2-access-customers)
* [Use the template to deactivate domains](#3-3-use-the-template-to-deactivate-domains)

### 1. Sign in to the Partner Portal

You should have received a magic link in your initial onboarding email. Please click **Sign in** from the email to get started. Alternatively, navigate to the [Partner Portal](http://partners.clym.io/) to sign in.

![Partner Portal sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/partner-portal-sign-in_gss8ul.webp)

### 2. Access Customers

From the left-hand menu, select **Customers**. Expand the **Domains** section. First, click **Manage domains in bulk** and then select **Deactivate domains**.

![Deactivate domains button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/deactivate-multiple-1-1_g9fsaw.webp)

### 3. Use the template to deactivate domains

You can either download the template from the pop-up window. After filling out the template, **Click to select file** in the **Domains to deactivate** window to upload your file. Click **Deactivate Domains**.

![Export the download template and deactivate domains buttons](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/deactivate-multiple_javuwk.webp)

**If you already have the file on your computer from a previous use, you can replace the data in that and import it. You do not need to download the template every time.**

If you encounter any challenges, please reach out to us at [support@clym.io](mailto:support@clym.io).