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# How to deactivate an existing API key


## Steps to take to delete an API Key

By establishing an API connection between your CRM and Clym, you can easily integrate your customer and merchant domains into your Partner Portal account and automate your domain management. Rather than needing to make changes through an import or one-by-one, an API can help keep track of changes in real-time. If you need to remove an API Key that is no longer active, it is simple to do at any time.

Deactivating an API Key is an easy 3-step process:

* [Sign in to the Partner Portal](#3-1-sign-in-to-the-partner-portal)
* [Access API Keys](#3-2-access-api-keys)
* [Deactivate API key](#3-3-deactivate-api-key)

### 1. Sign in to the Partner Portal

You should have received a magic link in your initial onboarding email. Please click **Sign in** from the email to get started. Alternatively, navigate to the [Partner Portal](http://partners.clym.io/) to sign in.

![](https://storage.crisp.chat/users/helpdesk/website/1557c7f3fc307700/61423cc6-e242-4d20-9868-fd7124_11cgpf.png)

### 2. Access API Keys

From the left-hand menu, select **API Keys**.

![API Keys tab](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/pp-api-6_1vei7i4.webp)

**If you do not see the API Keys section available in your partner portal account, please contact your customer success manager to enable it for you.**

### 3. Deactivate API key

Click the three dots next to the API key that you would like to deactivate and click **Deactivate**.

![Deactivate button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/pp-api-7_1ahd69v.webp)

Please note that this action permanently deletes this specific API key from your account. Should you need it again, you will have to add a new one ([how to add a new API key](https://clymio.crisp.help/en/article/how-to-create-a-new-api-key-1r1vyb8/)).

**Confirm** that you would like to deactivate the API Key.

![Confirmation pop-up window](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/pp-api-8_k5sp6c.webp)

If you encounter any challenges, please reach out to us at [support@clym.io](mailto:support@clym.io).