How to deactivate a user
Steps to take to deactivate a user's account
As your team evolves, you may wish to deactivate a user whose profile is no longer being used. Deactivating a user is an easy 3-step process:
1. Sign in to the Partner Portal
You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to the Partner Portal to sign in.
2. Go to the Access tab
From the left-hand side, select Access.
3. Deactivate user
Click the three dots next to the user whose role you would like to change. Click Deactivate.
To confirm you would like to deactivate the user, click Deactivate to continue.
Review User Management to get an overview of the options you have to manage your organization's users.
If you encounter any challenges, please reach out to us at support@clym.io.
Updated on: 02/05/2025
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