How to customize your data subject request form settings

Steps to take to customize the fields you are showing to your users on your widget's data subject request form

When one of your website visitors submits a data subject request, your team must handle each request on time, as many data privacy regulations require. To quickly find data within your databases, CRMs, and more, it may be prudent for your team to collect certain details from your users that will help you identify them and their data. In the Clym Control Center, you can control which fields on the data subject request form are mandatory, optional, or hidden. The email field will always be mandatory as part of the form collection process. However, the first/last name, phone number, request details, and supporting documents fields can be modified to meet your needs and preferences.

Customizing your data subject request form is an easy 3-step process:

• Sign in to your Clym Control Center account
• Navigate to the Manage tab
• Customize your data subject request form

1. Sign in to your Clym Control Center account

You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.

2. Navigate to the Manage tab

From the left-side menu, select Manage. Click Data subject requests to open the Form fields section.

3. Customize your data subject request form

Next to each form field, click the drop-down menu to set that field to be Required, Optional, or Hidden. Please note that the Email field is not editable and will always be required.

If you encounter any challenges, please reach out to us at support@clym.io.

Updated on: 04/02/2026