> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledge.clym.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to customize your AI Assistant


## Steps to take to customize your AI Assistant's name, intro message, and notification message

With Clym's AI Assistant, you can provide automated communication and support to your website visitors regarding the data privacy and accessibility regulations supported by your Clym widget, users' rights regarding personal data, and so much more. In the Clym Portal, you can customize your AI assistant to match the look and feel of your website, empowering your website visitors to feel comfortable and confident using the solution.

Customizing your AI Assistant is an easy 3-step process:

* [Sign in to your Control Center](#4-1-sign-in-to-your-clym-portal)
* [Open your Manage section](#4-2-open-the-manage-section)
* [Customize your AI Assistant](#4-3-customize-your-ai-assistant)

#### 1. Sign in to your Control Center

You should have received a magic link in your initial onboarding email. Please click **Sign in** from the email to get started. Alternatively, navigate to [Clym's home page](https://clym.io) and click **Sign in** in the upper right-hand corner. 
![Clym Portal sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/clym-portal-sign-in-page_1op7dv1.webp)

#### 2. Open the Manage section

From the left-side menu, select **Manage**. You will then click on Platform to open the dropdown.

![Manage menu](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-15-at-15123_91oigj.png)


Click on AI Assistant on the left-side part of the screen.

![AI Assistant menu](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-15-at-15144_eb4kcf.png)

#### 3. Customize your AI Assistant

From the available menu, select the **AI Assistant name**, **Intro message**, or **Notification message** to meet your website's needs. Click **on Setup** and navigate through the next sections to customize everything.

![AI Assistant customization section](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-15-at-15163_133wh3o.png)

**If you encounter any challenges, please reach out to us at** [support@clym.io.](mailto:support@clym.io)