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# How to change the role of a user


## Steps to take to change the role of a user in your Partner Portal account

In the [Partner Portal](https://partners.clym.io/), three different role types can be assigned to your users, each with varying permissions. You can modify your users' roles at any time.

**Roles give different types of access to the users:**

* **Administrator** - full access
* **Developer** - does not have access to the Company and Access tabs
* **Account Manager** - only has access to add domains 1 by 1, search, filter, invite, deactivate domains, and to the domain info

Changing a user's role is an easy 3-step process:

* [Sign in to the Partner Portal](#3-1-sign-in-to-the-partner-portal)
* [Go to the Access tab](#3-2-go-to-the-access-tab)
* [Change the user's role](#3-3-change-the-user-role)

### 1. Sign in to the Partner Portal

You should have received a magic link in your initial onboarding email. Please click **Sign in** from the email to get started. Alternatively, navigate to the [Partner Portal](http://partners.clym.io/) to sign in.

![Partner Portal sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/partner-portal-sign-in_rn6hit.webp)

### 2. Go to the Access tab

From the left-hand side, select **Access**.

![Access tab](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/pp-access1_vixl5m.webp)

### 3. Change the user role

Click the three dots next to the user whose role you would like to change.

![Change role button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/pp-access6_1qkul27.webp)

In the pop-up window, select the **Role** that you would like to assign to the user. Click **Save**.

![Change user role pop-up](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/pp-access7_1311rj2.webp)

Review [User Management](https://clymio.crisp.help/en/article/user-management-pbz1ng/) to get an overview of the options you have to manage your organization's users.

If you encounter any challenges, please reach out to us at [support@clym.io](mailto:support@clym.io).