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> Use this file to discover available pages before exploring further.
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# How to change the product on a customer's domain


## Steps to take to change the product associated with a customer's domain

As your customers' website traffic may evolve over time, Clym is here to support their changes and growth to complement their compliance needs. If one of your customers needs to switch to a different plan to support their website traffic, you can make changes on behalf of your customer directly within your Partner Portal account.

* [Sign in to the Partner Portal](#3-1-sign-in-to-the-partner-portal)
* [Search for the domain](#3-2-search-for-the-domain)
* [Change the product](#3-3-change-the-product)

### 1. Sign in to the Partner Portal

You should have received a magic link in your initial onboarding email. Please click the link to sign in, or you can navigate to the [Partner Portal](http://partners.clym.io/) to sign in.

![Partner Portal sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/partner-portal-sign-in_mss0ii.webp)

### 2. Search for the domain

From the left-hand menu, select **Customers**. Click the drop-down next to **Domains** to expand the selection.

![Customers section](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/resend1_7ha2s8.webp)

Please find the domain on which you would like to switch the product. Click the double switch arrow symbol to change the product for this domain.

![Change product button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/newp1_120ey1s.webp)

### 3. Change the product

In the pop-up window, you will be asked to confirm that you would like to change the product associated with this domain. In the **New product** drop-down menu, select the product that you would like to switch the domain to. Click **Change Product**.

![Change product pop-up](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2024-07-22-at-10113_bhm1g7.webp)

If you encounter any challenges, please reach out to [support@clym.io](mailto:support@clym.io).