Articles on: Subscriptions

How to cancel a subscription plan


Steps to take to cancel a subscription plan


While we are sad to see you go, you can easily cancel your subscription plan with Clym at any time.


Canceling a subscription plan is an easy 3-step process:


1. Sign in to your Control Center

You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.

Clym Portal sign in page


2. Select Configure


From the left-side menu, select Configure. You will then see options to configure your Billing.



Configure Settings




Click the Subscriptions option from the menu. On the Subscriptions page, select three dots on the right hand side of your active subscription.


Subscriptions options


3. Cancel Subscription


Within this menu, click Cancel Subscription to cancel your subscription plan.


Cancel Subscription button


We would love to understand your reasons for canceling so that we can continue to improve our products and services. To cancel, click Cancel Subscription.


Cancel subscription confirmation


For information on how to reactivate your subscription, please click here. If you have access to Clym through one of our partners, please know that you may not see the options to upgrade, downgrade, or cancel. To manage your subscription, please reach out to your dedicated Clym partner.


To learn more about Clym's subscription plans, please click here.


If you encounter any challenges, please reach out to us at support@clym.io.

Updated on: 22/01/2026

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