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# How to add questions to your AI Assistant


## Steps to take to pre-populate questions in your AI Assistant that your website visitors can quickly select

With Clym's AI Assistant, you can provide automated communication and support to your website visitors regarding the data privacy and accessibility regulations supported by your Clym widget, users' rights regarding personal data, and so much more. Based on the demographics and types of visitors your website typically encounters, you may be able to predict common questions that would be asked by users. In the Clym Portal, you can pre-populate recommended questions that your website visitors can easily click for information.

Adding questions to your AI Assistant is an easy 3-step process:
* [Sign in to your Control Center](#4-1-sign-in-to-your-control-center)
* [Open your Manage section](#4-2-open-the-manage-section)
* [Add questions](#4-3-add-questions)

#### 1. Sign in to your Control Center

You should have received a magic link in your initial onboarding email. Please click **Sign in** from the email to get started. Alternatively, navigate to [Clym's home page](https://clym.io) and click **Sign in** in the upper right-hand corner. 
![Clym Portal sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/clym-portal-sign-in-page_7v9rs4.webp)

#### 2. Open the Manage section

From the left-side menu, select **Manage.** You will then click on Platform and AI Assistant.

![Manage>Platform>AI Assistant](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-15-at-15144_7l8hyj.png)

Navigate to the **Questions** tab under AI Assistant.

![Questions tab](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-15-at-15255_fizkje.png)

#### 3. Add questions

To add a new question to your list, click **Add Question+**. In the pop-up window, type in the question that you want to pre-populate. Please note that there is a 100-character limit per question. The **Confirm** button appears as you start to type the question. Click on it to add the question to your AI Assistant. 
![Add question button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-01-15-at-15270_1yfe9ed.png) If you encounter any challenges, please reach out to us at**&#160;[support@clym.io](mailto:support@clym.io)**.