> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledge.clym.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to add and publish a legal document to your Clym account


## Steps to take to add a new legal document to your Clym account, such as your Privacy Policy or Terms of Service

In today’s regulatory landscape, legal documents like a Privacy Policy, Accessibility Statement, and Terms of Service are more than just best practices - they are often requirements under data privacy and accessibility regulations such as GDPR, CCPA/CPRA, and accessibility laws and standards. These documents explain how your organization collects and uses data, outline user rights and responsibilities, and communicate your commitment to accessibility and compliance. Having them in place, up to date, and clearly presented to visitors helps build trust, reduces legal risk, and demonstrates that your organization takes compliance, transparency, and user experience seriously.

Through the Clym widget and Governance portal, you can centrally manage your legal policies and statements, ensure the correct versions are published, and present them consistently across your website(s). This helps ensure visitors can always find the information they need while giving your team confidence that your compliance-related content is accurate, accessible, and aligned with regulatory requirements.

Adding a legal document to your Clym widget is an easy 3-step process:

* [Sign in to your Clym Control Center](#4-1-sign-in-to-your-clym-control-center)
* [Access your Manage tab](#4-2-access-your-manage-tab)
* [Add your legal document](#4-3-add-your-legal-document)

**Depending on your account settings, you may see that certain legal documents are required, recommended, or optional.**

#### 1. Sign in to your Clym Control Center

You should have received a magic link in your initial onboarding email. Please click **Sign in** from the email to get started. Alternatively, navigate to [Clym's home page](https://clym.io/) and click **Sign in** in the upper right-hand corner.

![Clym sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/clym-portal-sign-in-page_59i10t.webp)

#### 2. Access your Manage tab

From the left-side menu, select **Manage**. Depending on which legal document you are looking to add to your Clym account, you will expand the **Data privacy**, **Accessibility**, or **Transparency & Accountability** section.

![Manage tab](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/manage-tab_1aszd3.png)

After expanding your selection, click **Legal documents**. In the top right corner, click **+Add legal document**.

![+Add legal document button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/legal-documents-5_zz4pry.png)

#### 3. Add your legal document

In the window that opens, complete all of the fields under the **General** tab, select which **Jurisdictions&#160;**can view the legal document, and add the document's **Content**. Click **Save**.

![Add document form](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/legal-documents-6_13lhf3e.png)

### Publish/Unpublish a legal document
The legal documents available in the Control Center can be either published, which means they are available for use, or unpublished, which means the document is no longer being used or it's just stored for archive purposes.

To publish or unpublish a document please follow the steps:
1. Go to ***Manage>Data privacy>Legal documents***.
![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/screenshot-2026-05-20-at-17193_43u9w4.png)
2. In the **Legal documents** section, select **View** next to the desired legal document.
3. In the ***<Legal document name>*** screen, select **Settings** and point to **Publish document** (if the document is unpublished) or **Unpublish** (if the document is published). 
4. In the confirmation message, confirm your selection.

**Please note: Adding a new language does not translate your legal documents for your users to that language. To display your legal documents, such as your Privacy Policy or Terms of Service, you must upload a version of your legal documents in the different language options you are offering.**

If you encounter any challenges, please reach out to us at [support@clym.io](mailto:support@clym.io).