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# How to add a new whistleblowing case category


## Steps to take to add a new case category for whistleblowing cases

When a user submits a whistleblowing case to your company, the default settings allow the user to choose between "personal attack" and "natural disaster" for their request. Based on the type of content used on your website, you may wish to add additional categories that your website visitors can choose from when creating a new request.

Adding a new case category is an easy 3-step process:

* [Sign in to your Clym Control Center account](#4-1-sign-in-to-your-clym-portal)
* [Access the Manage tab](#4-2-open-your-website-settings)
* [Add a new case category](#4-3-add-a-new-case-category)

#### 1. Sign in to your Clym Control Center

You should have received a magic link in your initial onboarding email. Please click **Sign in** from the email to get started. Alternatively, navigate to [Clym's home page](https://clym.io) and click **Sign in** in the upper right-hand corner.

![Clym sign in page](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/clym-portal-sign-in-page_tv49lt.webp)

#### 2. Access the Manage tab

From the left side menu, select **Manage**. Expand the **Transparency & Accountability** section and select **Whistleblowing.** In order to make edits to Clym's default whistleblowing settings, **Overwrite default settings** must be toggled **on**. In order to set up a new case category for whistleblowing cases, please enable **Overwrite default settings**. Toggle to the **Case categories** section.

![Case categories tab](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/whistleblowing-11_skscmi.png)



#### 3. Add a new case category

Click **+Add case category**.

![Add case category button](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/whistleblowing-12_dhtygg.png)

In the window that opens, provide a **Name** and **Description** and toggle **Category enabled** on. Click **Save**.

![Add case category preview](https://storage.crisp.chat/users/helpdesk/website/-/a/e/3/8/ae38f50f15c00000/whistleblowing-13_9d67l3.png)

If you encounter any challenges, please reach out to us at [support@clym.io](mailto:support@clym.io).