How to add a new data subject request type to your Clym widget
Steps to take to add a data subject request option for your users to your Clym widget
By default, your Clym widget is pre-configured to offer specific data subject request types to your users, based on the regulation that protects them. For example, a website visitor from California will see the option to submit a Do not sell or share my personal information request.
Depending on the options you want to make available to your users, you may wish to add a new data subject request (or DSR) type to your Clym widget. Clym lets you do this on the geographical level, offering you the option to customize options for your users around the globe.
Adding a new DSR request type is an easy 3-step process:
1. Sign in to your Clym Portal
You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.
2. Open your Website Settings
From the left-side menu, select Website Settings. You will then see a list of all your domains, each with its unique settings.
Click the settings wheel next to the domain that you would like to change the default language for. This will open the website settings for that specific domain.
3. Add the request type
From the Website settings menu, select the Geographical and device-based settings drop-down arrow to expand the options. Click the three dots next to the jurisdiction that you want to edit. Click the clipboard and pencil icon to Edit.
In the pop-up window, click the drop-down menu next to Requests to expand the selections. To allow requests, first, ensure that Allow users to send requests is toggled on. Click Add New Request Type.
A new line will appear in the list of request types you have set for the jurisdiction you are viewing. From the left-hand side, select the DSR group type that you would like to add for this jurisdiction.
Next, in the right drop-down, select the specific request type if applicable, which is more specific to the particular jurisdiction you are viewing. Click Submit.
If you encounter any challenges, please reach out to us at support@clym.io.
Updated on: 16/05/2025
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