How to add a new accessibility issues reporting rule to a jurisdiction

Steps to take to enable accessibility issues reporting for a jurisdiction

Clym’s accessibility issue reporting solution is designed to empower users to easily identify, report, and track accessibility issues within digital platforms and services. This solution aims to ensure that digital content is accessible to all users, including those with disabilities, complementing the Clym widget's accessibility solutions. The reporting system is user-friendly and includes features that make it simple for individuals to report issues found on your website, mobile app, documentation, or other areas.

Based on your users' needs and where accessibility solutions may be enabled for your website visitors, you may wish to give specific jurisdictions the ability to submit cases for accessibility issues. With Clym's solution, you can configure rules that offer accessibility issue reporting to users from specific locations.

Adding an accessibility issues reporting rule to a jurisdiction is an easy 3-step process:

• Sign in to your Clym Control Center account
• Access the Manage tab
• Add a new accessibility issues reporting rule

1. Sign in to your Clym Control Center account

You should have received a magic link in your initial onboarding email. Please click Sign in from the email to get started. Alternatively, navigate to Clym's home page and click Sign in in the upper right-hand corner.

2. Access the Manage tab

From the left side menu, select Manage. Expand the Property settings section and select Jurisdictions. Search for the jurisdiction that you would like to allow accessibility issue reporting on, and click the pencil icon to edit.

Click to expand the Accessibility section and click Add rule.

3. Add a new accessibility issues reporting rule

From the window that opens, click into Case types.

Click +Add case type.

Click into the Case type field and select Accessibility issue reporting. Click Save.

If you encounter any challenges, please reach out to us at support@clym.io.

Updated on: 06/02/2026