> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://knowledge.clym.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Case Management Overview


## Below, you will find resources for managing your user-submitted cases

If you are using Clym's accessibility issue reporting, bounty hunting program, content takedown, or whistleblowing solutions, you must stay on top of all user-submitted cases, handling and progressing each report by any necessary deadlines. In the Clym Portal, you can update the status of a case as you progress, reply to the users, and more.

* [How to reply to a case](https://knowledge.clym.io/en/article/how-to-reply-to-a-case-1449ut7/)
* [How to change the status of a case](https://knowledge.clym.io/en/article/how-to-change-the-status-of-a-case-1f8e2ns/)

**For more information on the different types of cases a user can submit, please see below:**

* [Accessibility Issues Reporting Overview](https://knowledge.clym.io/en/article/accessibility-issues-reporting-overview-1p1yt9y/)
* [Bounty Hunting Overview](https://knowledge.clym.io/en/article/bounty-hunting-overview-zl1moq/)
* [Content Takedown Overview](https://knowledge.clym.io/en/article/content-takedown-overview-1ofcqe1/)
* [Whistleblowing Overview](https://knowledge.clym.io/en/article/whistleblowing-overview-1qk1wwt/)

**If you encounter any challenges, please reach out to us at [support@clym.io](mailto:support@clym.io).**